Last updated: September 1, 2025
Welcome to Unfold Wings Group. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, process, and store information when you interact with Unfold Wings Group — including across our websites, mobile and desktop applications, cloud services, platforms, products, events, and other offerings (collectively, “Services”). Some products or regional offerings may have additional privacy notices; those supplement this policy.
We work only with business customers (B2B), meaning that EU consumer protection rules, like the 14-day cooling-off period, do not apply because you are acting in a business capacity. This policy and your contract with us govern our relationship.
Even though you are a business, we may process personal data of individuals at your company. All such processing is fully subject to the GDPR and French data protection law.
Unfold Wings Group is the controller of your personal data. This means we decide how and why your personal data is processed.
This privacy policy has been designed to fully comply with European and French data protection laws, including the GDPR (Regulation 2016/679) and the French Data Protection Act (Loi Informatique et Libertés). It applies to the processing of personal data of individuals acting in a business capacity (B2B) when they use our websites, applications, platforms, products, or other services (collectively, “Services”).
We collect, use, store, and transfer different kinds of personal data about you. For clarity, we have grouped them as follows:
| Category | Examples | Legal Basis | Retention Period |
|---|---|---|---|
| Identity Data | Name, username | Contractual necessity | Until account deletion; data may be anonymized afterward for statistical purposes |
| Contact Data | Email address, phone number, company name | Contractual necessity | Until account deletion; data may be anonymized afterward for statistical purposes |
| Financial Data | Payment information | Contractual necessity / legal obligation | 10 years (as required by French Code de commerce, Art. L123-22) |
| Technical Data | IP address, browser type, device information | Legitimate interest (security) | 12 months |
| Profile Data | Preferences, feedback, survey responses | Legitimate interest (service improvement, rights not overridden) | Until account deletion |
| Usage Data | Information about how you use our website and services | Legitimate interest (service improvement, rights not overridden) | 24 months |
| Content Data | Files, documents, and content you upload or create | Contractual necessity | Until account deletion |
We do not collect any sensitive personal data about you. This means we do not process information about race, ethnicity, religious or philosophical beliefs, political opinions, trade union membership, health data, sexual orientation, sex life, genetic data, or biometric data (GDPR Art. 9).
Our services are for business users only. We do not knowingly collect personal data from anyone under 18. If we discover that a child under 18 has provided personal data, we will delete it promptly.
Our services are for business users (B2B). We collect personal data in a few different ways:
You may give us your Identity, Contact, and Financial Data when you create an account, subscribe to our services, request marketing communications, or provide feedback.
As you use our websites or services, we automatically collect Technical Data about your device and how you interact with our services. This may include your IP address, browser type, and activity on our site. For details about cookies, see our Cookies section.
We may also receive personal data about you from third parties, like payment providers, technical service providers, or analytics partners. All third parties we work with are required to handle your personal data in compliance with GDPR.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
| Purpose | Data Categories | Legal Basis |
|---|---|---|
| Account creation and management | Identity, Contact | Contractual necessity |
| Processing payments | Financial, Contact | Contractual necessity |
| Providing our services | Content, Usage | Contractual necessity |
| Security and fraud prevention | Technical, Identity | Legitimate interest |
| Service improvement | Usage, Profile | Legitimate interest |
| Marketing and communications | Identity, Contact | Consent |
For business customers, we may send professional communications relevant to your role without prior consent, where legally permitted (Art. L34-5 CPCE). You can opt out at any time.
We may share your personal data with the following categories of recipients:
All third-party service providers are required to respect the security of your personal data and to treat it in accordance with the law.
We may transfer your personal data to countries outside the European Economic Area (EEA). Whenever we transfer data outside the EEA, we use European Commission Standard Contractual Clauses (SCCs) combined with additional technical and organizational safeguards, and we conduct a transfer impact assessment (TIA) to ensure your data enjoys equivalent protection.
We take the security of your personal data seriously. We use appropriate technical and organizational measures to protect it from accidental loss, unauthorized access, alteration, or disclosure. These include:
We limit access to your personal data to employees, contractors, and other third parties who need it to provide our services. All third parties we work with are required to follow our instructions and comply with GDPR.
We keep your personal data only as long as necessary to provide our services and meet our legal, accounting, or reporting obligations.
When deciding how long to keep data, we consider:
Under the GDPR, you have the following rights in relation to your personal data:
To exercise any of these rights, please contact us at privacy@unfoldwings.com. We will respond to all legitimate requests within one month.
We use cookies to keep our service working properly. Some cookies are essential. They let you log in, keep the site secure, and remember your settings. These do not need your permission.
Other cookies, like analytics or advertising, are optional. By law we can only use them if you agree. If we add them in the future, you will see a banner where you can choose yes or no. Saying no will not affect your access to our service.
We will never place optional cookies without your consent.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the “Last Updated” date at the top of this policy. We will also notify you through email if the changes are significant.
If you have any concerns about our use of your personal data, you can make a complaint to us at privacy@unfoldwings.com.
You can also complain to the CNIL (Commission Nationale de l’Informatique et des Libertés), the French data protection authority, if you are unhappy with how we have used your data:
CNIL
If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer:
For any questions about our policy, please contact: policy@unfoldwings.com
Unfold Wings Group
58 RUE de Monceau
75008 Paris, France